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Psychologists Exploring Options With Internet Chat Rooms

Roxanne Manning, MA
APAGS Member at Large, Practice Focus

Many of you may have probably read APA President Dr. Norine Johnson’s article published in the last APAGS online newsletter (go to www.apa.org/apags). In this article, she described her Presidential Initiatives for 2001. One of these initiatives is the creation of the Task Force for Expanding Opportunities in Psychology—Practice (TFEOP), cochaired by Barry Anton, PhD, Jean Lau Chin, PhD, and Karen Zager, PhD. The mission of this task force is to acquaint psychologists with some of the cutting-edge activities being performed by their peers. As the member of TFEOP representing graduate students, I wanted to briefly describe one of the activities in progress that I believe will be particularly appealing to you.

TFEOP members were very interested in finding ways to facilitate the sharing of information between psychologists. We know there are psychologists who are practicing in nontraditional settings. TFEOP will bring some of these psychologists to speak at the next APA convention and will create written materials presenting innovative career choices. One goal, though, was to go beyond these more traditional ways of sharing information. Not everyone will be able to attend the APA convention. In addition, when we read articles about exciting developments, if you are like me and many other students, you are often left wanting to know more and wishing you had a way to chat with the these psychologists or authors for an hour.

TFEOP is exploring one way to foster interaction between psychologists that takes advantage of the Internet. With the help of David Nickelson, PsyD, JD, Director of Technology Policy and Projects in APA’s Practice Directorate, TFEOP has begun experimenting with the use of a chat room where one can log on and "speak" with a psychologist. This format is very appealing as it provides a forum for interaction similar to that afforded at conferences and meetings, but at a much cheaper cost and with more convenience to the participants.

Two pilot chats have been held to examine if this is a feasible way to share information. Many of us are familiar with visiting topical chat rooms offered by some of the commercial Internet Service Providers. But, are these technologically mediated conversational options appropriate for professional activities? What are the opportunities and impediments? These are the critical questions for the TFEOP.

Dr. Dorothy Cantor, a past President of APA, and author of the upcoming book, What Do You Want to Do When You Grow Up? which provides guidance to people make life transitions, volunteered to be the facilitating psychologist for both pilot chats, which were held with members of and liaisons to TFEOP. Dr. Cantor provided written materials before the chat so participants were familiar with her work and the topic. During the chat, she was then able to answer questions about the written materials. From these pilots, it appears that the chat format can be successfully used to share information more interactively between psychologists. One limitation with this format is finding a way to ensure that everyone who participates is familiar with the technology before the official chat session begins. Many graduate students are comfortable with the Internet and chat rooms, but many practicing psychologists use the Internet primarily for email. While even the novices who participated in the chat room session learned that it was an easier format than expected, I imagine graduate students will be able to embrace this new format more readily at its introduction. "In the next pilot chat, the Task Force hopes to test out a number of hypotheses, including the effect of group size on "expert" chat sessions. That information will help them better decide on next steps," says Nickelson. If these next pilot chats successfully answer those questions, TFEOP will begin working to identify experts to lead these chat room sessions that will help practicing psychologists explore creative new practice opportunities.

This article first appeared in the Winter 2001 Edition of the APAGS Newsletter, Vol. 13(1)

 


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