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Community Outreach
The objective of the campaign
is to educate the public through raising awareness of the value of psychology. One
critical component of the campaign is the creation of a community outreach
endeavor. By networking with community, civic and business organizations,
physician groups and public officials, local psychologists can inform and educate
community leaders who play a role in shaping public opinion and demonstrate
positive outcomes of psychological services. Such efforts also help to educate
consumers regarding the value of psychological services.
In building the key contact list, the committee has identified persons and organizations in the
community that are important to reach. The next step is to contact these persons
and organizations to determine the appropriate venues for a discussion on the
value of psychology. Most organizations have a designated member who is
responsible for programming and scheduling speakers. Discuss with these
individuals how your committee can interact with the organizations to provide
information and services useful to groups you want to address. (Sample letters to
various groups are included in the campaign kit.)
Marketing Psychology
The public education campaign is
designed to raise awareness of the value of psychology. Different, yet
complementary strategies and tactics are needed to effectively market your
practice. To find out more about how to create and implement such strategies,
contact the marketing department of the APA Practice Directorate at
202-336-5900.
CIVIC AND BUSINESS
GROUPS
Inventory the community groups that are active in your area,
including university forums, chambers of commerce, Lions, Kiwanis, Rotary, Town
Hall, etc. offer program modules such as stress management, dealing with a serious
illness, family relations, child behavior, wellness education or other
appropriate topics. Look for subjects that explain or corroborate current news
items or matters of local or national interest. For example, if a study is
released on stress related illnesses and is covered by the news media, suggest
a program on managing stress in the workplace. When Congress is in session, offer a
discussion of emerging health care legislation. By relating your program to
news worthy items, it will increase the relevance and interest in the subject
matter.
Offer to provide feature articles about pertinent issues for
publication in these organizations' newsletters. Consider providing a
'guest' psychologist to answer questions in a 'Q & A'
format in the newsletter to assure covering topics of interest to the group.
Creating a Speech
A pattern speech, along with artwork for overheads are included in
the campaign kits to help you develop presentations. Sample handouts are
also included, which you are welcome to copy and
disseminate.
BENEFITS and HUMAN RESOURCE MANAGERS
It is important to build relationships with benefits and human resource managers and others who channel health care information to the public. A direct mail letter may be sent and should include a message from the committee chair or community outreach chair explaining why
psychology is important, and include a mechanism for the recipient to get
additional information if needed.
You may want to include relevant news
articles, summaries of recent studies or other campaign materials to validate the
information you are providing. Offer to provide programs similar to those
conducted for civic organizations, but structure them to specifically address
problems in the workplace or issues affecting productivity. This will provide
management the impetus to schedule these programs for employees.
As outlined in the campaign overview, in 1997 a comprehensive strategy will be rolled
out to reach decision-makers and influentials throughout the nation. Additional
materials will be forwarded in early 1997.
Corporate Noon-Time Meetings
Often, corporations provide 'informational' noon-time programming for
employees. Such activities provide an excellent opportunity to conduct topical
presentations/educational seminars, which will help both employees and benefits
managers understand the importance and value of psychological services. Your
committee may choose to develop these types of programs around the campaign's key
theme areas: mind/body connection, job stress, and family relationships.
PHYSICIANS
Identify and secure
speaking opportunities before local chapters of family/primary care physicians,
pediatricians, internists, and other groups. Provide information and programming
that specifically address medical concerns. For example, discuss recent studies
which demonstrate a correlation between psychological treatment of seriously ill
patients and improved medical outcomes. Or, focus on stress-related illnesses and
the role psychologists can play in overall treatment.
Before addressing these groups, you may want to mail case studies, research summaries or published articles along with a cover letter to encourage discussion and inquiries at
chapter meetings.
PUBLIC OFFICIALS
It is important to educate and inform elected and appointed
officials, as well as candidates for public office, to increase their awareness of
the value of psychology in your community. These individuals may be called upon to
make public statements, develop policies or cast votes on issues that relate to
psychologists directly or indirectly. It is crucial that these officials be
informed of the emerging role of psychology in the delivery of quality health
care, and that they have a local resource to call upon if they have questions or
need further information in order to make a decision.
Public officials
represent their constituencies and will want to draw upon local professionals for
advice and counsel. It is important to develop an open line of communication, or,
where appropriate, become a part of an official's political support group in order
to provide input into critical decisions.
Coordinating Outreach
To coordinate campaign outreach to public candidates and elected officials, contact your state
psychological association, who will put you in touch with an existing network of
psychologists to assist with your efforts. If you do not have the telephone number
of your state association, call the APA State Advocacy Office at
202-336-5864.
CANDIDATES
During election seasons, convene a
group of psychologists and invite candidates to appear to discuss topics of
interest. Political candidates are interested in participating in forums of this
type for several reasons: they can reach groups that may select candidates based
on mutual agreement on certain issues, professional associations are good venues
for soliciting financial support and votes, and forums are frequently covered by
the news media giving candidates additional exposure in the community.
Open the forum to the public, provide time for opening statements by
candidates and select a panel to ask the candidates relevant questions. You may
want to develop a questionnaire addressing current issues of interest to
the profession and mail the candidates' responses to interested
parties.
ELECTED OFFICIALS
Organize meetings with federal, state, and local elected officials or
key aides to present information outlining the value of psychology. When
meeting with officials such as state senators, representatives and
legislators, discuss health care legislation and the importance of including good
psychological services and consumer protection standards.
When meeting
with county commissioners, city council and school board members, localize the
issues by concentrating on surveys, data and information which demonstrate how
psychology is good for the community.
Use the opportunity to educate
public officials and explain the new trends in health care delivery.
Gather information on the levels of interest and support among public
officials and record this in the 'key contacts' list so they can
receive future mailings, invitations or requests for assistance.
Always
let elected officials know that his/her responses are being disseminated broadly
to the membership of APA.
THE CAMPAIGN KIT VIDEO
The campaign video includes the following materials for use
with both internal and external audiences.
For outreach presentations:
- Excerpts from the campaign media launch in New York, including the print
and TV ads, for use during your community outreach presentations
- Samples of
the TV spot and radio ads
For internal organizing:
- The entire APA
Public Education Campaign news conference, to provideideas and framework for
presenting campaign information
- The 1995 Practice Directorate
Mini-convention keynote address, featuring Russ Newman, Ph.D. J.D.; this program
will help to set the context for the campaign and can be used at your first
campaign committee meeting
For More Information
As you go about
your media and community outreach efforts, you may find that people want more
information. In addition to the reproducible fact sheets included in the kit,
interested individuals can be referred to the APA Web Site at
http://helping.apa.org., or you can order additional copies of the campaign
brochure by calling the campaign information line at 800-964-2000. Members of your
campaign committee may order additional kits by calling the campaign information
line above.
Campaign Kit Contents
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