Refund Policy

Registration Refunds

Advance registrants who are unable to attend the convention may obtain a refund of their registration fee if a request is received before July 30, 2013. Individuals may request a refund by sending an email or by mail to the APA Convention Office, 750 First Street, NE, Washington, DC 20002-4242.

Requests for refunds must be received by the dates noted below:

• By June 30, 2013
  75 percent refund

• By July 15, 2013
  50 percent refund

• By July 30, 2013
  25 percent refund

• After Aug. 4, 2013
  No refunds will be issued

Hotel Reservation Refunds

Changes or cancellations made on or before July 9, 2013, should be made directly with Experient. After July 14, 2013, you must contact your confirmed hotel directly. Deposits are fully refundable for cancellations received prior to 72 hours of arrival. Deposits will be forfeited for cancellations made within 72 hours of scheduled arrival.