Reservations
Reservations can be made through Experient beginning on April 1, 2013. After July 14, 2013, all reservations must be made directly with the hotels. To reserve a room for the APA Annual Convention, choose one of the following methods:
Internet
Use the interactive website to make your hotel reservation online; or
Telephone
Call Experient, Monday-Friday, 8 a.m.-5 p.m. Central Time, at 1-800-974-3084 (toll free) or 847-996-5876 (international). Five reservations per call.
Download and print a Hotel Reservation Form (PDF, 54KB) and:
Fax
Send a completed hotel reservation form, using one form per reservation request, to 888-772-1888 (toll free) or 301-694-5124; or
Send a completed hotel reservation form, using one form per reservation request, to Experient, P.O. Box 4088, Frederick, MD 21705.
Experient will send you a confirmation. Review it carefully for accuracy. Room confirmation will be sent only to the primary person requesting the reservation. If you do not receive a confirmation by email, fax, or mail within 14 days of sending your request, please contact Experient or call them at 800-974-3084 or 847-996-5876.
All hotels require a guarantee with each reservation request. Requests received without a credit card for the required guarantee will not be processed. Please fill out the credit card information in its entirety. Credit cards must be valid through August 2013 to be processed and considered a proper guarantee. Guarantees can be made by providing an American Express, VISA or MasterCard credit card number on your hotel reservation form. Beginning July 10, 2013, hotels will have the option of charging this card in the amount of the first night’s room and tax, per reservation.
Persons sharing a room are requested to send in only one hotel reservation form with the names of all of the occupants of the room. By law, there is a limit of four persons to a room, and some hotels will not accept reservations for four persons in a room. Room confirmation will be sent only to the person requesting the reservation.
Changes and cancellations: Changes or cancellations made on or before July 9, 2013, should be made directly with Experient. After July 9, 2013, you must contact your confirmed hotel directly. Deposits are fully refundable for cancellations received prior to 72 hours of arrival. Deposits will be forfeited for cancellations made within 72 hours of scheduled arrival.
