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SUSTAINING AN ASSESSMENT CULTURE
Components of Effective Evaluation at the Department Level
Jon F. Wergin
AAHE Bulletin
December, 1999
- Supportive organizational and cultural setting.
á Engaged leadership.
á Engaged departments asking basic questions about themselves.
á A culture of evidence.
á A culture of peer collaboration and review.
á Respect for difference.
á Evaluation with consequence.
- Flexible and decentralized policies and practices.
- Clear evaluation criteria and standards.
Leading to the Following
Recommendations for Good Practice:
- Be proactive in discussions of "quality."
- Decentralize evaluation to the maximum possible extent.
- Recognize that evaluation is not for amateurs:
Address the developmental needs of deans, chairs, and faculty.
- Focus not just on enhancing collaboration and
teamwork but on "organizational motivation.
Full text of article is available here:
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