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Monitor on Psychology Volume 38, No. 1 January 2007 |
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ETHICS ROUNDS The Internet offers unique opportunities to present ourselves and our views. The breadth
of exposure counsels thoughtfulness for the potential impact of disclosures on our professional
work. One of the most pleasurable and rewarding aspects of directing the
Ethics Office at APA is traveling throughout the country and speaking with students and trainees
about the ethical challenges that arise in their work. Some aspects of our ethics remain in
relatively constant form: Using a professional relationship for sexual gratification in
any manner is always unethical and psychologists may never provide false information to those
who pay for their clinical services or fund their research. It is important for psychologists
to be clear about these bedrock ethical rules. Surrounding these fixed and firm standards
are areas of ethical complexity, where a measure of ambiguity arises and rules must be interpreted
and applied to specific situations. Last year, speaking with a particularly gifted and engaged group of interns and postdocs in
Boston, I had a discussion about the ethical dimensions of personal disclosures on the Internet
that I found interesting for a number of reasons. First, while I had intended to ask about the groups
involvement on the Internet in a passing manner since we had a number of other topics to discuss,
I was taken by how nearly everyone at the table had placed some significant amount of information
on the Internet in one forum or another. I had simply not appreciated the degree of engagement over
the Internet in this cohort. Second, I was struck by the ease and comfort of the discussion, which
suggested that this manner of making personal information available was very much part of the social
fabric of their lives. Third, I found myself wondering whether using the Internet in this manner
was presenting new ethical dilemmas that we as a field have not yet thought our way through or,
in the alternative, whether the discussion presented a variation on more familiar themes. Most psychologists who received their degrees in the recent past, say before 2000, will recall
discussions in graduate school about the relationship between events in their personal lives
and events in their professional lives. That relationshipbetween the public and the privatewould
focus on ways that the personal and the professional intersect; a Venn diagram can be a useful way
of thinking about this issue. The range of possible points of intersection was relatively limited.
Being seen at a social gathering or serving in some social role at a school, church or club were often
given as examples. Another example that generated a good deal of discussion in my class was political activism,
which was seen as different from these others for two reasons: It directly revealed a psychologists
political point of view and significantly raised the psychologists profile. Yet, the nature
and potential dissemination of personal information over the Internet dwarfs the most extreme
examples we ever considered in class.
DISCUSSION VIGNETTE The director of a clinical training program, Dr. Net, has been hearing more and more about interns
discussing their profiles, pictures and blogs on sites such as mylocation.com
and searchingforlove.com. Some of the personal information the students
disclose on these sites includes their interests and information about their families, as well
as what they look for in a date and descriptions of good (and bad) dates. Dr. Net is also aware that
the interns are occasionally active in online chat rooms and other participatory Internet sites.
Dr. Net believes it is important to get the students to think about the implications of providing
personal information about themselves in a public forum, but also doesnt want to intrude
on their privacy, especially since these are now such common activities for individuals this age.* *Discussed by the APA Ethics Committee at the 2006 APA Annual Convention in New Orleans.
The nature of the information posted is often highly personal, of the sort one shares with friends or family. The dissemination of the information is to anyone who has an interest and Internet access. The combination of the nature of the information and its broad dissemination raises questions that merit both clinical and ethical consideration. The Ethics Office at APA receives many calls from both psychologists and clients. In the past year a former client contacted the office, disturbed by what had occurred in a treatment. The client had formed a strong attachment with romantic and erotic feelings toward his treating psychologist. The psychologist had made some personal disclosures about her own relationships that were of unclear clinical utility to an outside observer and that had overly stimulated the client. At least partially in response to these disclosures the client searched the Internet for his therapist, and discovered that the psychologist had a Web site with highly personal information, including pictures of her in a revealing bathing suit. At that point the client realized that treatment was no longer possible, apparently before the psychologist did. Having terminated the treatment, the client reached out to the Ethics Office in an effort to understand whether what had occurred in his treatment was ethically appropriate. My discussions with the client focused on his experience of learning this information both from the psychologist herself and from the Web site she had created. From my perspective, the ethical and clinical aspects of this psychologists behavior were closely tied to one another. As far as I could tell, having heard only one side of the story, the psychologist was not aware ofand had not taken sufficient time to considerthe possible effect of her disclosures, either in the therapy or over the Internet, on this client and the clients treatment. As treating psychologists, we pay great attention to what information gets revealed, and to whom. We pay attention in this manner because as psychologists we recognize that both the what and to whom questions have clinical significance. Attending to these questions has ethical significance as well, because disclosing information that has a reasonable likelihood of becoming available to clients can facilitate, or significantly hinder, our ability to exercise beneficence in a professional relationship. The Internet is a powerful tool that makes information available to any interested individual. Placing information on the Internet in any forum, whether a listserv, a blog or a personal Web site, provides the occasion for psychologists to reflect on why they are choosing to make this information available. There are mechanisms that limit who will have access to the information, but ample evidence is available that such measures afford some, but not perfect protection. For this reason, psychologists placing information on the Internet should reflect not only on the nature of the material they post, but also on the possible impact such information will have on their professional work. And of course, quite apart from information we may choose to place on the Internet, is information that is there about us, over which we have little if any control. Our Ethics Code is of limited value in providing specific guidance about placing information on the Internet. Rather than telling psychologists what they may and may not post, the code orients psychologists toward an attitude of reflection. Central to our ethics is considering how our actions are going to affect others, most especially those with whom we have professional relationships. These considerations are inherently a psychological endeavor; we are inevitably most ethical when we are most psychologically minded. Thoughtful reflection on how information we choose to make available over the Internet may affect others, and why we choose to disclose particular information in this venue, has deep roots in the ethics of our profession.
Send questions, comments or suggestions regarding Ethics Roundsor submit vignettes (without identifying information) for column discussionvia e-mail. Ethics Rounds welcomes your involvement and will confer with authors before publishing letters to discuss any confidentiality concerns. Previous Ethics Rounds columns can be found at www.apa.org/ethics, in the From the Director section.
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