At the invitation of the
New Orleans Metropolitan Convention and Visitors Bureau, I
returned to New Orleans in late April. I had not been back to
the city since October, when the APA site visiting team
evaluated the city only two months after Hurricane Katrina hit.
Below are observations from my visit.
Flight availability and the
airport. The first thing I noticed was the contrast in flight
availability this time compared to October. Last fall, there
were few flights and no direct ones from Washington, D.C. This
time I had numerous flights and carriers to choose from,
including several direct flights. In contrast to my last visit,
the airport seemed much more normal, with stores and
restaurants open and large numbers of the types of people you
typically see in airports (e.g., families, tourists and
business travelers). There was also a long line of taxis
outside baggage claim.
Devastated areas. On the drive
in from the airport, we detoured through the Lakeview and
Seventh Ward neighborhoods, which sustained heavy damage
because of the breach of the 17th Street Canal. Some of the
homes had clearly not been worked on since the storm, while
others were undergoing major reconstruction. I was struck
by the FEMA trailers parked aside many homes to house residents
during their homes renovation. The areas most affected
by the flooding are still far from anything approximating
normal. Peoples lives are still turned upside down, and
most residents of the flooded regions have not returned.
Closer to the city. Overall, there
was less evidence of storm damage as we approached downtown. As we proceeded up Esplanade Avenue
through the City Park and Faubourg Marigny neighborhoods,
conditions improved with each block. I saw children playing in
schoolyards, open stores and restaurants,
people walking and biking, and more traffic. We also swung by the
historic Garden District, a favorite of tourists. Although not
damaged by flooding, the Garden District did look like a severe
storm had gone through it when we visited last October. In April,
it looked like it was well on its way to returning to its old
stately self.
Downtown and the French Quarter. These areas may be of greater
interest because the hotels and convention center are located here.
In October, many stores were boarded up, recovery workers were the
main people on the streets, and recovery vehicles were parked over
the streetcar tracks. This time, Canal Street, the heart of
downtown, was bustling with traffic, business people, tourists,
taxis and the famous streetcars. It looked pretty much like the
Canal Street I remembered from pre-Katrina trips to the city. One
aspect of the recovery still in evidence was the complete
reconstruction of the sidewalks on Canal Street. One side of the
street will be finished by August, but the other will not. We had
lunch at the Palace Cafe on Canal, which was packed. The French
Quarter, with its restaurants, antique shops, music venues and
other tourist attractions looked more normal than in
October. However, with 50 percent of the city residents displaced,
it did not have the level of energy you typically see, even on a
Thursday afternoon.
Convention center and hotels. The
convention center renovations were still under way, but the
areas we will occupy have been completed. With new
flooring, carpeting and paint, the convention center looked
fabulous. The hotels are pretty much back to full capacity,
and the Hilton, the APA headquarters hotel adjacent to the
convention center, is almost finished with its major
renovations.
The people. I was fortunate to visit
the city during the New Orleans Jazz and Heritage Festival,
where the vibrancy of the city and its people and visitors was
evident. Although the festival had many famous musicians, most
of the performers had New Orleans or Louisiana roots. Every
local performer I saw took time to reflect on what he or she
had been through since August (many lost their homes), and to
give heartfelt thanks to those attending the festival, and,
consequently, supporting the recovery of the city. In fact, the
main thing I remember about my visit was how welcoming,
hospitable and appreciative the New Orleans people were,
especially when they found out our convention was coming there.
Tourism and conventions are their lifeblood, and as one woman
said to me, Thank you. Thank you so much for staying
with us. We will make sure we show your group a great time. You
wont regret it. From what I saw, I am sure she is
right.