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Testimony on Behalf of The
American Psychological Association,
the Human Factors and Ergonomics
Society,
and the Federation of Behavioral, Psychological and Cognitive
Sciences
Regarding the Fiscal Year 2001 Appropriation for Human Factors
Research at the Federal Aviation Administration
David Johnson, Ph.D.
Executive Director
Federation of Behavioral, Psychological and Cognitive Sciences
Mr. Chairman, members of the Subcommittee, I am
speaking on behalf of the scientists who help assure the safety of
flight through their research on human performance and through
applications of that research. The work of these scientists is supported
through the Human Factors Division of the FAA’s Office of Aviation
Research. This is a small division, now funded at $21.9 million. Its
significance, though, is much greater than its support level. It was
this Division to which you gave ten million dollars between fiscal years
1998 and 1999 to identify and fix design flaws in the new terminal
controller and maintenance and control workstations when controllers
told you they were unsafe. My colleagues and I have argued before this
Subcommittee for a number of years that emergency fixes like these could
be avoided if human factors scientists were included in design and
planning processes from the beginning. We are gratified that the FAA is
now beginning to work with Integrated Product Teams that give some
consideration to human factors engineering, and hope that inclusion of
human factors scientists will become routine.
In my testimony today, I want to dwell on the
issue of whether it is better to put money into research and application
up front, or to wait and pay to retrofit after it is discovered that
something doesn’t work. The President’s 2001 budget request for this
work is $25.099 million, an increase of $3.128 million. This increase
simply allows the Division to continue doing what it has been doing
without support for new programming. Funding for this Division has not
always been so modest. In 1995, $37.4 million was budgeted, nearly
double its 2000 funding. The following year, however, the budget was cut
by over a third. We are now recommending a budget of $33.99 million with
$12.319 million going to the Flight Deck program, $12.7 million to the
Air Traffic program, and $5.367 million going to the Aeromedical and
Security program. Allowing only incremental recovery from a deep cut
comes at a cost. A $25 million budget will allow the Human Factors
division to address pressing short-term needs. $34 million buys the
ability to get ahead of the curve.
With adequate funding, the flight deck program
will be able to accelerate the process of identifying and addressing
error so that opportunities for disastrous errors are eliminated in
advance rather than after a disaster. Strategies for maintaining crew
performance in the face of fundamental changes in flight, such as those
that will emerge from free flight, could be tested thoroughly before
they come into general use. The impact of new automation capabilities
could be better understood before particular capabilities are deployed.
In the air traffic program, a major concern is the integration of new
systems as they come online. It is well known that errors rise when new
technology is introduced, even when the new technology is very good.
With adequate funds, air traffic control errors could be minimized and
the period of adaptation to new technologies reduced. With current
funds, it isn’t clear whether the Human Factors Division will be able
to respond to all the problems that will be arising from current use. It
won’t be able to mitigate error in systems that haven’t yet come on
line; The "look ahead" money just isn’t there. In the
aeromedicine and security program, funds are inadequate to link FAA
efforts in passenger safety with those of NIOSH or with international
partners. This is a problem because the partnerships that are growing
between U.S. and non-U.S. carriers mean that U.S. citizens booking
flights with U.S. companies for travel out of the country will be
traveling on non-U.S. carriers. The aeromedicine and security program
lacks funds to establish partnerships with its international
counterparts that are needed to help assure the safety and security of
U.S. citizens booked by U.S. carriers, but flying on the planes of non-U.S.
companies.The requested budget is enough to play catch-up
ball; to react rather than to anticipate. As change accelerates in the
airline industry, the inadequacy of that strategy will become too
apparent. Now is the right time to give researchers resources to build
safety in rather than to learn from disasters what should have been
done.
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