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Baruch Fischhoff, PhD, Center for Risk Perception and
Communication, Carnegie Mellon University.

Baruch Fischhoff with Representative Brian Baird (D-WA).
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On December 14, the minority membership of the House
Committee on Science held a briefing entitled “Gaps in the
National Flu Preparedness Plan: Social Science Planning and
Response”. The
briefing was moderated by Representative Brian Baird (D-WA), who
serves on the Research Subcommittee. Rep. Baird, a psychologist by
training, introduced the three principal speakers, who proceeded to
describe research that they felt should be considered in order to
optimize preparation for and response to a possible pandemic. Clare
Porac, APA’s visiting Senior Scientist provided the following
summary.
Clete DiGiovanni, MD, Chief Scientist, Defense
Threat Reduction Agency (DTRA), spoke first and briefly discussed the
history and occurrence of past flu pandemics and the effectiveness
of various public health initiatives, such as quarantines, in
dealing with previous outbreaks. Dr. DiGiovanni then turned
the floor over to two social scientists, APA Fellow Baruch Fischhoff,
PhD, Center for Risk Perception and Communication, Carnegie Mellon
University, and Monica Schoch-Spana, PhD, an anthropologist at the
Center for BioSecurity, University of Pittsburgh.
Dr. Fischhoff emphasized that social scientists have
been studying human responses to risk since WWII, so there is a
large body of research in this area. From this research, he
extracted some basic patterns of behavior that can be expected to
occur in the face of a pandemic flu or any such widespread risk. For
example, the general public wants to hear the truth about the risk
from government and other officials, even if the truth causes worry.
Also, people can absorb only limited amounts of information at a
time, so communications to the public must deal with only the
critical facts in an organized fashion. Dr. Fischhoff argued that
four types of experts are needed to design and evaluate
communications involving risk factors. These experts are: 1)
subject matter specialists, such as public health officials; 2)
risk and decision analysts who can identify the different types of
messages needed to communicate with different subgroups of the
public, such as the elderly; 3) psychologists who can identify
belief systems and design appropriate messages; and finally, 4) communication specialists who can ensure that the messages get
disseminated properly and in a coordinated fashion.
Dr. Schoch-Spana’s remarks centered on the issue
of whether or not the current DHHS plan embodies realistic
expectations about the public’s response to a flu pandemic. She
argued that authorities often mistake reasonable reactions to a
threat, such as repeated phone calls requesting disease-related
information, as unreasonable panic reactions. Authorities should not
try to fix the public but rather they should concentrate on
streamlining production and distribution of information and
treatment for the disease. Dr. Schoch-Spana also pointed out that
the current DHHS plan talks in terms of individual action and seems
to ignore the importance of coordinated community reaction to a
threat that organizes itself around neighborhoods, communities of
faith, social clubs and places of employment. She also took issue
with the assumption that an individual’s preparedness for a threat
and one’s compliance with instructions designed to alleviate the
threat are based on personal choice. She emphasized that life
circumstances, such as poverty and the need to continue to go to
work, may interfere with an individual’s ability to comply with
flu preparedness instructions and/or quarantine restrictions if the
latter are deemed to be necessary by authorities.
More
about the briefing
Read
the press release from Representative Brian Baird's
office
View
Dr. Fischoff’s presentation
Read
Dr. Fischoff’s testimony
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