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Medical Cost Offset
Marketing Department Practice Directorate
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I. Defining Medical Cost Offset: Policy Implications
A. Definition of Medical Cost Offset
For the purposes of this analysis, medical cost offset is defined
as follows: an offset occurs if medical utilization decreases as
a result of mental health intervention. A Total Offset
occurs when general health care savings exceed the cost of the
mental health treatment effectively resulting in the treatment
paying for itself. Fiedler, J.L., and Wight, J.B. (1989). The
medical offset effect and public health policy: Mental health
industry in transition. New York: Praeger.
B. Mental Health Patients Typically Overutilize Medical
Services
- Many visits to primary care physicians are actually mental
health related
- Only 5% of those suffering from a mental disorder see a mental
health professional; the other 95% receive treatment from a family
physician. Lechnyr, R. (1993). The cost savings of mental
health services. EAP Digest, 22.
- 'Between 11-36% of all general care physician visits involved
patients with diagnosable psychiatric disorders.' Eisenberg, L.
(1992). Treating depression and anxiety in primary care. New
England Journal of Medicine, 326, 1080-1083.
- 'Many patients with mental health problems are treated in ordinary
health care services. They are often multi-users of care.'
Borgquist, L., Hansson, L., Lindelow, G., Nettelbladt, P., &
Nordstrom, G. (1993). Perceived health and high consumers of care:
A study of mental health problems in a Swedish health care
district. Psychological Medicine, 23, 763-
70.
- 'Approximately 10 percent of adults have anxiety disorder, yet it
is estimated that only one-fourth of affected persons receive
treatment. Treatment is usually given in a general medical setting
rather than through the mental health system. Most patients with
anxiety disorders are treated by nonpsychiatrist physicians who are
generally familiar with the pharmacological management of anxiety.
However, nondrug treatment can be more effective, and may be both
time-efficient and less risky.' Altrocchi, J., Antonuccio, D.,
Basta, R. & Danton, W.G. (1994). Nondrug treatment of anxiety.
American Family Physician, 10, 161-6.
- Researchers have estimated that between 50 and
70 percent of a physician's normal caseload consists of patients
whose medical ailments are significantly related to psychological
factors. VandenBos, Gary R. & DeLeon, Patrick H. (1988). The use
of psychotherapy to improve physical health. Psychotherapy, 25,
335-343. If mental health care were available to these
patients, it could reduce medical utilization and generate
significant cost savings.
- Patients with mental illness are heavy users of medical
services
Patients diagnosed with mental illness are typically heavy users of
medical services. If mental health services were made available to
these patients, medical utilization would decrease resulting in
potentially large savings to health care programs.
- Studies have shown that those persons not receiving mental health
services visited a medical doctor twice as often for unnecessary
care than persons who receive treatment. Lechnyr, R. (1992).
Cost savings and effectiveness of mental health services. Journal of the Oregon Psychological Association, 38, 8-12.
- A recent six year analysis of the Hawaii Medicaid population,
funded by a $5.5 million government grant, included 16,000 Medicaid
recipients and nearly 30,000 federal employees. By tracking
medical records, researchers were able to show that patients
seeking mental health treatment during the study period were much
higher utilizers of the medical system, with physical health care
costs 200 to 250 percent higher than those not seeking mental
health intervention. Cummings, N.A., Dorken, H., Pallak, M.S.
et al. (1990). The impact of psychological intervention on
healthcare utilization and costs. Biodyne Institute, April
1990.
- Concluding a systematic review of the scientific literature
regarding mental health in primary care settings, one researcher
calculated primary care utilization differences. He reported that
patients with diagnosable mental disorders average twice as many
visits to their primary care physicians as those without a mental
disorder. Borus, J.F. & Olendzki, M.C. (1985). The offset
effect of mental health treatment on ambulatory medical care
utilization and charges. Archives of General Psychiatry,
42, 573-580.
- Research based at the Columbia Medical Plan, a prepaid Maryland
group practice divided approximately 20,000 enrollees into three
groups: mentally ill who received treatment, mentally ill who did
not receive treatment, and a comparison group who had no
diagnosable mental disorders. Statistics showed that in all three
study years, the comparison group utilized less medical services
than individuals with mental disorders. During a one year period,
untreated mentally ill increased their medical utilization by 61%,
while the comparison group averaged only a 9% increase. The
treated group was similar to the comparison population, averaging
only an 11% average increase. Hankin, J.R., Kessler, L.G. &
Goldberg, I.D. (1983). A longitudinal study of offset in the use of
nonpsychiatric services following specialized mental health care.
Medical Care, 21, 1099-1110.
II. Medical Cost Offset
A. Amount of Offset can Depend on the Severity of
Illness
- Those with less severe mental illnesses can realize
significant offsets
Offset studies reveal evidence that less severe mental disorder
diagnoses, the conditions most amenable to psychotherapy, also
demonstrate the greatest offset effects. Numerous sources provide
support for this claim.
- Borus corroborated these findings in a 4-year study of 8,100 enro-
llees at an ambulatory medical clinic in Boston. He found that
while patients who received psychotherapy for a non-chronic
condition decreased their nonpsychiatric services
utilization by 7.2 percent, similarly diagnosed patients who did
not receive mental health intervention increased their utilization
by 9.5 percent. The cumulative difference between these groups was
a substantial 16.7 percent--and lasted for the next 24 months of
observation. Borus, J.F. & Olendzki, M.C. (1985). The
offset effect of mental health treatment on ambulatory medical care
utilization and charges. Archives of General Psychiatry,
42, 573-580.
- The Columbia Medical Plan, rendering medical and psychiatric
services to predominantly white, educated, middle class enrollees,
provided the site for this offset study. The study group
originally included nearly 1200 enrollees whose utilization rates
were studied for one year prior to the first psychiatric visit.
After psychiatric treatment was implemented, subjects were studied
for two more years to determine changes in utilization patterns.
The total sample of psychiatric care recipients decreased their
medical utilization an average 11.1% during the six months
following treatment. Significant offset effects were still present
up to two years after completion of the psychiatric intervention.
Results were even more striking for patients with less disabling
diagnoses who received high intensity therapies. Kessler, L.G.,
Steinwachs, D.M. & Hankin, J.R. (1982). Episodes of
psychiatric care and medical utilization. Medical Care,
20, 1209-1221.
Those with serious physical illnesses can also realize
offsets
- A study of a large population of Medicaid recipients and federal
employees found that patients with chronic medical illnesses (e.g.,
diabetes, hypertension, etc.) lowered their medical costs 18-31%
after receiving targeted psychological services. Lechnyr, R.
(1992). Cost savings and effectiveness of mental health services.
Journal of the Oregon Psychological Association, 38, 8-12.
- Patients with more severe physical disorders can realize
significant reductions in medical utilization if provided with
mental health care. A study of the Georgia Medicaid population
(see Sec. III) showed that patients who used inpatient services
during a ten quarter period spent $11,391. Outpatients spent a
comparatively small $2,574 during the same period. Thus, patients
undergoing surgery or other traumatic inpatient procedures have the
highest potential to realize offset effects. Fiedler, J.L.
& Wight, J.B. (1989). The medical offset effect and public
health policy: Mental health industry in transition. New York:
Praeger.
- Other studies have shown that patients with functional
limitations, including physical handicaps and debilitating physical
ailments, show high potential for offset. The Rand Corporation
designed a study involving nearly 4,500 subjects from six
geographically diverse sites. Researchers assigned families to one
of 14 fee-for-service insurance plans which ranged in mental health
coverage from free psychiatric care to almost no coverage. Each
enrolle was tested for psychological and physical well-being using
a battery of standard tests. The authors found that in every
category of mental health status (low, medium, or high functioning)
those who had functional limitations (defined as physically caused
impairment in ability to carry out the activities of daily living)
used 50% to 100% more mental health services than those without
such limitations. The study concluded that those with functional
limitations due to poor health are high users of both medical and
mental services. The high-price of these subjects' health care
makes them excellent candidates for offset. Ware, J.E.,
Manning, W.G., Duan, N., et al. (1984). Health status and the use
of outpatient mental health services. American
Psychologist, 39, 1090-1100.
Those with serious mental illnesses can realize an offset in
terms of slowing their consumption of expensive medical
services
- 'Diagnosing and treating patients with multiple personality
disorder resulted in net savings of $84,900 per patient, in direct
[medical] costs alone, during the first ten years following
treatment.' Dua, V., & Ross, C. (1993). Psychiatric health
costs of multiple personality disorder. American Journal of
Psychotherapy, 47, 103-112.
- 'Earlier diagnosis of patients with multiple personality disorder
could save $250,000 per case in direct [medical] costs alone if the
[disorder] is identified within the first year of the patient's
utilization of medical care.' Dua, V., & Ross, C. (1993).
Psychiatric health costs of multiple personality disorder. American Journal of Psychotherapy, 47, 103-
112.
- Borus showed that patients diagnosed with severe mental ailments
who do not receive psychological treatment increase their medical
utilization at significantly faster rates than those chronic
patients who do receive treatment. These results indicate that
unless the severely mentally ill enter the mental health system,
they are likely to become voracious users of already limited
medical resources. Borus and other offset analysts suggest that in
the absence of appropriate psychiatric care, the cost to insurers
and to the primary care system is astronomical. Borus, J.F.
& Olendzki, M.C. (1985). The offset effect of mental health
treatment on ambulatory medical care utilization and charges. Archives of General Psychiatry, 42, 573-
580.
B. Making Outpatient Mental Health Care Available can
Offset the Cost of Expensive Inpatient Care
- 'Mental health costs at General Leonard Wood Army Community
Hospital had risen every year significantly. By increasing the
size and scope of outpatient care to reduce inpatient admissions,
net costs were reduced by $1.7 million.' Armstrong, S.C., &
Took, K.J. (1993). Psychiatric managed care at a rural MEDDAC. Military Medicine, 11, 717-21.
- Between 1989 and 1992, the Civilian Health and Medical Program of
the Uniformed Services (CHAMPUS) expanded its yearly outpatient
psychiatric care expenditures from $81 million to $103 million
which resulted in a net savings of $200 million because of greatly
reduced psychiatric hospitalization. Psychiatric
Times, August, 1993.
- Positive results such as these take on even more significance when
considering the prevalence of the four chronic diseases studied.
40% of the American population suffers from diabetes, ischemic
heart disease, hypertension, or airway-respiratory conditions Given
the correct psychological intervention, a huge number could limit
their medical expenditures while simultaneously improving their
mental health status--at virtually no cost. Cummings, N.A.,
Dorken, H., Pallak, M.S. et al. (1990). The impact of
psychological intervention on healthcare utilization and costs.
Biodyne Institute, April 1990.
- '...individuals suffering from mental illness who also have severe
enough physical health problems to be admitted inpatient for
treatment provide the greatest vehicle for saving physical health
treatment dollars via the offset effect.' (p 97) Fiedler,
J.L., and Wight, J.B. (1989). The medical offset effect and public
health policy: Mental health industry in transition. New York:
Praeger.
- Numerous studies have confirmed that behaviorally disordered
adolescents are more effectively treated in alternative or
outpatient programs as opposed to inpatient programs. Leone,
Fitzmartin, & Foster (1986).
C. Mental Health Care Utilization is Stable and
Predictable
Insurance companies are fearful that generous mental health
coverage will result in adverse selection and excessive use of
services. Decades of research, however, have shown that mental
health costs are a small percentage of total health care
expenditures, and that utilization of mental health services is
predictable and stable, regardless of a policy's generosity.
- For the past 20 years, behavioral health's share of total spending
has remained constant at between 12-14%. Health Care
Professional, Sept. 1992.
- The Rand Corporation designed a study involving nearly 4,500
subjects from six geographically diverse sites. Researchers
assigned families to one of 14 fee-for-service insurance plans
which ranged in mental health coverage from free psychiatric care
to almost no coverage. In the study, both the probability of
receiving mental health care and the intensity of care were
directly related to amount of psychological distress. This finding
indicates that those who need psychological services most are the
ones most likely to seek it--regardless of cost. Enrollees were
very unlikely to use mental health services inappropriately, even
with the most plentiful coverage. Ware, J.E., Manning, W.G.
& Duan, N. (1984). Health status and the use of outpatient
mental health services. American Psychologist, 39, 1090-1100.
- Other data attesting to the stability of the mental health care
system comes from the Blue Cross \ Blue Shield federal employees
plan. These statistics show that after a slight initial increase
in costs following the introduction of a broad mental health care
package, psychiatric service utilization at Blue Cross \ Blue
Shield did not vary more than .5 percent in over 11 years.
Sharfstein, S.S., Muszynski, S., and Arnett, G.M. (1984).
Dispelling myths about mental health benefits. Business and
Health, Oct. 1984, 7-11.
III. Savings in Terms of Dollars
- NIMH released a study which found that the cost of covering mental
illness on the same basis as medical illness would cost only $6.5
billion and that spending this extra amount would save U.S.
taxpayers $8.7 billion in indirect costs associated with untreated
mental illnesses. Goodwin, F.K., & Moskowitz, J. (1993).
Health care reform for Americans with severe mental illness:
Report of National Advisory Mental Health Council.
- The Group Health Association found that patients receiving mental
health counseling trimmed their non-psychiatric usage by 30.7% and
their use of laboratory and x-ray services by 29.8%. Kansas City Health Care Consumer, Feb., 1993.
- When the Utah division of Kennecott Copper Corporation provided
mental health counseling for employees, its hospital medical and
surgical costs decreased 48.9%. The company's weekly claims costs
dropped nearly 64.2%. In all, for every dollar spent on mental
health care, the company saved $5.78. Lechnyr, R. (1993). The
cost savings of mental health services. EAP Digest, 22, 23.
- 'A study of Kaiser Permanente patients who received psychotherapy
showed a 77.9% decrease in the average length of stay in the
hospital, a 66.7% decrease in frequency of hospitalizations, a
48.6% decrease in the number of prescriptions written, a 48.6%
decrease in the number of physicians seen for office visits, a
47.1% decrease in physician office visits, a 45.3% decrease in
emergency room visits, and a 31.2% decrease in telephone contacts.'
Lechnyr, R. (1993). The cost savings of mental health services.
EAP Digest, 22, 23.
- A study of the entire Georgia Medicaid population revealed
substantial offset savings resulting from mental health treatments.
Patients receiving inpatient physical health treatment in addition
to their mental health treatment realized a cumulative savings of
nearly $1,500 over a two and a half year period. The cost of the
mental health intervention was entirely paid for (i.e totally
offset) by these savings. The result is psychologically and
physically healthier patients at essentially no charge. While not
reaching total offset, patients without physical ailments requiring
inpatient treatment who received mental health care still showed
significant savings. This group, which contained both severe and
less severe diagnoses, had medical health charges that were lower
than comparison samples by $296 to $392 during the study period.
Fiedler, J.L. & Wight, J.B. (1989). The medical offset
effect and public health policy: Mental health industry in
transition. New York: Praeger.
- A three year study of over 10,000 Aetna beneficiaries showed that
after the initiation of mental health treatment, client medical
costs dropped continuously over the next 36 months. The health
costs of one mental health intervention group fell from $242 the
year prior to treatment to $162 two years post-treatment. Other
subject groups demonstrated similarly dramatic offset effects,
leading the researchers to conclude that a decrease in total health
care costs can be expected following mental health interventions
even when the cost of the intervention is included.
Holder, H.D. & Blose, J.O. (1987). Changes in health care
costs and utilization associated with mental health treatment. Hospital and Community Psychiatry, 38,
1070-75.
IV. Special Cases: Nicotine and Chemical Dependency
A. Smoking
- It is estimated that lifetime excess expenditures of current or
previous smokers to be about $6,239 per smoker, with a cumulative
burden of $500 billion on the U.S. economy. Hodgson, Journal of
the American Medical Society, March, 1993.
- Every year thousands die or are hospitalized as a direct result of
their smoking. The economic costs are conservatively estimated to
range between $336 and $601 a year per smoker--billions of dollars
annually absorbed by insurers and the health care system.
Shipley, R.H., Orleans, C.T. & Wilbur, C.S. (1988). Effect
of the Johnson & Johnson Live for Life Program on employee smoking.
Preventive Medicine, 17, 25-34.
- In the last two decades smoking cessation techniques developed by
psychologists have helped millions cease this self-destructive
habit. Scientists calculate that 70 percent of all smokers would
stop smoking if introduced to rapid smoking or similar
psychological treatments, and 40 percent or more would remain
abstinent for at least 6 months to a year. Yates, B.T. (1984).
How psychology can improve effectiveness and reduce costs of health
services. Psychotherapy, 21, 439-451.
B. Alcoholism and Drug Dependency
Experts estimate that drug abuse alone costs General Motors
corporation an estimated $520 million to $1.5 billion annually for
treatment, absenteeism, and repair of defective work. The
Psychiatric Times, March, 1991. In addition, according to
an American Medical Association (AMA) study, nearly one dollar in
four of total health care spending goes to victims of drug abuse,
violence, and other kinds of social behaviour that could be
changed. Such behaviour is adding $171 billion to our nation's
health care bill, $85 billion of that cost is attributable to
alcohol use. New York Times, Feb. 23, 1993.
- 'In Japan, the alcohol attributable costs of medical care were
estimated to be 1,095.7 yen or 7% of the total national medical
expenditure. Reduced productivity as a result of alcohol use was
estimated at about four times that amount, or 4257.3 yen billion.
Summing up the total cost of alcohol abuse was estimated at 6,637.5
yen billion.' Nakamura, K., Tanaka, A., & Takano, T.
(1993). The social cost of alcohol abuse in Japan. Journal of
the Studies of Alcohol, 5, 618-25.
- 'The costs attributable to smoking in Texas continue to rise. The
most recent estimates show more than $4 billion in 1990 can be
associated with the health care costs from treatments for disease
and the indirect costs associated with mortality and morbidity.'
Franklin, J. & Williams, A.F. (1993). Annual economic costs
attributable to cigarette smoking in Texas. Texas
Medicine, 89, 56-60.
- 'Medicaid patients with drug and alcohol problems who received
targeted psychological services reduced their subsequent medical
costs by [15%] . . . those not receiving psychological assistance
increased their medical costs by [90%] . . . .' Lechnyr, R.
(1992). Cost savings and effectiveness of mental health services.
Journal of the Oregon Psychological Association, 38, 8-12.
- A University of California study found that every $1 spent on drug
and alcohol treatment saves society $11.54 in health care and
criminal justice costs and lost productivity for business.
Coalition '91.
- Scientists have found that failure to receive treatment for
alcohol and substance abuse diagnoses can result in a very rapid
escalation of individual medical costs. Cummings very recently
concluded a study of Medicaid recipients in Hawaii (See Sec I B 2).
After a review of medical records, he found that patients diagnosed
as chemically dependent who did not use mental health services
increased their medical costs by 91% during the study period, com-
pared to actual decreases in medical costs by treatment recipients.
Some types of intervention produced net decreases of approximately
$514 per person in the first twelve months after treatment.
Cummings, N.A. (1990). Psychologists: An essential component
to cost-effective, innovative care. Paper presented to the American
College of Healthcare Executives, Feb, 1990.

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