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Given the increased reliance on teams in many organizational settings, it is critical that all those who are interested in improving training and performance better understand team dynamics. During the past decade, cognitive science has substantially influenced the study of team performance and has helped develop the field of team cognition. The contributors to this volume describe the many ways in which team cognition is being used as an organizing framework to guide research into factors that affect team coordination.
Nowadays, team cognition must be considered not only within "conventional" teams, but also across time and space in distributed teams, and—because of increased use of artificial team members (e.g., intelligent agents)—across people and machines. All of these complicating factors are considered, along with methodological issues that surround the process of measuring and defining team cognition.
The unique blend of theory and data in this multidisciplinary book will be of value to psychologists and academics interested in cognition and organizational behavior, to team researchers and practitioners in industry and the military, and to graduate students interested in group processes and performance.
Table of Contents
Why Team Cognition? An Overview —Eduardo Salas and Stephen M. Fiore
Quantifying Congruence in Cognition: Social Relations Modeling and Team Member Schema Similarity —Joan R. Rentsch and David J. Woehr
Metacognition and Mental Models in Groups: An Illustration With Metamemory of Group Recognition Memory —Verlin B. Hinsz
Communication Overhead: The Hidden Cost of Team Cognition —Jean MacMillan, Elliot E. Entin, and Daniel Serfaty
Advances in Measuring Team Cognition —Nancy Cooke, Eduardo Salas, Preston A. Kiekel, and Brian Bell
Explicit Versus Implicit Coordination Mechanisms and Task Dependencies: One Size Does Not Fit All —J. Alberto Espinosa, F. Javier Lerch, and Robert E. Kraut
Process Mapping and Shared Cognition: Teamwork and the Development of Shared Problem Models —Stephen M. Fiore and Jonathan W. Schooler
Impact of Personnel Turnover on Team Performance and Cognition —John M. Levine and Hoon-Seok Choi
The Importance of Awareness for Team Cognition in Distributed Collaboration —Carl Gutwin and Saul Greenberg
Integrating Intelligent Agents Into Human Teams —Katia Sycara and Michael Lewis
Why We Need Team Cognition —Stephen M. Fiore and Eduardo Salas
Author Index
Subject Index
About the Editors
Editor Bios
Eduardo Salas, PhD, is Trustee Chair and Professor of Psychology at the University of Central Florida where he also holds an appointment as Program Director for Human Systems Integration Research Department at the Institute for Simulation and Training. He is also the Director of UCF's Ph.D. Applied Experimental & Human Factors Program. Previously, he was a senior research psychologist and Head of the Training Technology Development Branch of the Naval Air Warfare Center Training Systems Division for 15 years.
Stephen M. Fiore, PhD, is Director of the Consortium for Research in Adaptive Distributed Learning Environments at the University of Central Florida, Institute for Simulation and Training and Team Performance Laboratory. He earned his Ph.D. degree (2000) in Cognitive Psychology from the University of Pittsburgh, Learning Research and Development Center.