Counterproductive work behavior (CWB) encompasses a spectrum of actions that harm employees or organizations. These behaviors include:
- bullying,
- emotional abuse,
- revenge,
- retaliation,
- mobbing, and
- aggression.
They can range from severe, systematic, abusive bullying to milder, ambiguous episodes of workplace incivility.
This volume examines the conditions and events in modern organizations that contribute to CWB, as well as the steps organizations might take to combat it.
Authors from both North America and Europe analyze the interplay between the environmental factors of the workplace and the personal characteristics of the individual actors and targets of CWB. While these researchers study various aspects of this topic, the book deftly highlights the connections and distinctions in each of the authors' work. The result is an integrative and comprehensive resource that will help stimulate future research in the field.
Suzy Fox, PhD, is assistant professor at the Institute of Human Resources and Industrial Relations, Graduate School of Business, Loyola University, Chicago, where she teaches organizational behavior, global human resource management, and ethics. Her two research areas focus on barriers to employee well-being and cross-cultural studies of successful women. Her work has appeared in numerous journals and book projects. She is associate editor of Human Relations.
Paul E. Spector, PhD, is a professor of industrial/organizational psychology and the industrial/organizational doctoral program director at the University of South Florida, Tampa. His work has appeared in many journals, and he has written books on both methodology (research design and SAS programming) and content, including a textbook (Industrial and Organizational Psychology: Research and Practice, 3rd ed., 2003). He is an associate editor for the Journal of Occupational Health Psychology and the point/counterpoint editor for the Journal of Organizational Behavior. He is also on the editorial boards of the Journal of Occupational and Organizational Psychology, Organizational Research Methods, and Personnel Psychology. In 1991, the Institute for Scientific Information listed him as one of the 50 highest impact contemporary researchers in psychology.
Thoroughly fascinating and undeniably a must-read for all those interested in a balanced examination of counterproductive work behaviors. Highly recommended!
—Doody Enterprises, Inc.
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