Job stress and stress-related illness have reached epidemic proportions in the United States and are a major concern for employer and employee alike. This edited book presents the latest research on how the structure of the organization and attributes of the job contribute to or ameliorate stress. Major themes examined by the contributing authors include the importance of organizational culture and climate, the nature of job stress and burnout, the issue of electronic performance monitoring, the impact of particular kinds of high-risk occupations, and new methodological developments that are improving research design.
Contributors
Foreword
—Robert H. Rosen
Preface
—Lawrence R. Murphy and Steven L. Sauter
- The Changing Face of Work and Stress
—Steven L. Sauter and Lawrence R. Murphy
Conceptualizing Risk Factors for Job Stress: New Paradigms
I. Organizational Culture and Climate
Introduction
- The Healthy Company: Research Paradigms for Personal and Organizational Health
—Dennis T. Jaffe - Perception of Support From the Organization in Relation to Work Stress, Satisfaction, and Commitment
—Bill Jones, Deborah M. Flynn, and E. Kevin Kelloway - The Relationship of Role Conflict and Ambiguity to Organizational Culture
—Marjolijn van der Velde and Michael D. Class - Organizational Climate and Work Stress: A General Framework Applied to Inner-City Schoolteachers
—John L. Michela, Marlene P. Lukaszewski, and John P. Allegrante - Defining and Measuring Hostile Environment: Development of the Hostile Environment Inventory
—Gloria Fisher, Elizabeth M. Semko, and F. John Wade
II. The Job Demand–Job Control Model
Introduction
- Job Strain, Hypertension, and Cardiovascular Disease: Empirical Evidence, Methodological Issues, and Recommendations for Further Research
—Paul A. Landsbergis, Peter L. Schnall, Joseph E. Schwartz, Katherine Warren, and Thomas G. Pickering - Job Stress, Neuroendocrine Activation, and Immune Status
—Theo F. Meijman, Max van Dormolen, Robert F. M. Herber, Herman Rongen, andSymen Kuiper - An Investigation of the Demand–Control Model of Job Strain
—Sally A. Radmacher and Charles L. Sheridan - The Regulation of Work Demands and Strain
—Andrew J. Tattersall and Eric W. Farmer
Emergent Risks in Today's Workplace
III. A Risky Management Practice: Electronic Performance Monitoring
Introduction
- Electronic Performance Monitoring: A Risk Factor for Workplace Stress
—John R. Aiello and Kathryn J. Kolb - The Effects of Human Versus Computer Monitoring of Performance on Physiological Reactions and Perceptions of Stress
—Marian K. Silverman and Carlla S. Smith - Mood Disturbance and Musculoskeletal Discomfort Effects of Electronic Performance Monitoring in a VDT Data-Entry Task
—Lawrence M. Schleifer, Traci L. Galinsky, and Christopher S. Pan
IV. High Risk Occupations
Introduction
- Risk Factors and Occupational Risk Groups for Work Stress in The Netherlands
—Irene L. D. Houtman and Michiel A. J. Kompier - Stress-Symptom Factors in Firefighters and Paramedics
—Randal Beaton, Shirley Murphy, Kenneth Pike, and Monica Jarrett - Work-Related Stress and Depression in Emergency Medicine Residents
—Dennis A. Revicki and Theodore W. Whitley - Burnout, Technology Use, and ICU Performance
—Wilmar B. Schaufeli, Ger J. Keijsers, and Dinis Reis Miranda - Patient Assaults on Psychologists: An Unrecognized Occupational Hazard
—Jane Y. Fong - Musicians: A Neglected Working Population in Crisis
—David J. Sternbach - Exhilarating Work: An Antidote for Dangerous Work?
—Nancy J. McIntosh
Identifying Risk Factors for Job Stress
V. Methodological Developments
Introduction
- Methodological Issues in Occupational-Stress Research: Research in One Occupational Group and Wider Applications
—Irvin S. Schonfeld, Jaesoon Rhee, and Fang Xia - Effects of Manipulated Job Stressors and Job Attitude on Perceived Job Conditions: A Simulation
—Peter Y. Chen, Paul E. Spector, and Steve M. Jex - Chronic Effect of Job Control, Supervisory Social Support, and Work Pressure on Office-Worker Stress
—Pascale Carayon - Emotional Labor as a Potential Source of Job Stress
—Pamela K. Adelmann
Author Index
Subject Index
About the Editors
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