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The Uses of Shame: Condemn the Crime, Not the Person
by June Tangney, PhD, Professor of Psychology, George Mason University
 
(Originally published in The Boston Globe on August 5, 2001)

As the costs of incarceration mount and evidence of its failure as a deterrent grows, judges understandably have begun to search for creative alternatives to traditional sentences. One recent trend is the use of "shaming" sentences—sanctions explicitly designed to induce feelings of shame. Judges across the country are sentencing offenders to parade around in public carrying signs broadcasting their crimes, to post signs on their front lawns warning neighbors of their vices, and to display "drunk driver" bumper stickers on their cars.

A number of social commentators have urged America to embrace public shaming and stigmatization as cheaper and effective alternatives for curbing a broad range of nonviolent crimes. Punishments aimed at public humiliation certainly appeal to our sense of moral righteousness. They do indeed appear fiscally attractive when contrasted with the escalating costs of incarceration. But recent scientific evidence suggests that such attempts at social control are misguided. Rather than fostering constructive change, shame often makes a bad situation worse.

The crux of the matter lies in the distinction between shame and guilt. Recent research has shown that shame and guilt are distinct emotions with very different implications for subsequent moral and interpersonal behavior. Feelings of shame involve a painful focus on the self -- the humiliating sense that "I am a bad person." Such humiliation is typically accompanied by a sense of shrinking, of being small, worthless, and powerless, and by a sense of being exposed. Ironically, research has shown that such painful and debilitating feelings of shame do not motivate constructive changes in behavior.

Shamed individuals are no less likely to repeat their transgressions (often more so), and they are no more likely to attempt reparation (often less so). Instead, because shame is so intolerable, people in the midst of the experience often resort to any one of a number of defensive tactics. They may seek to hide or escape the shameful feeling, denying responsibility. They may seek to shift the blame outside, holding others responsible for their dilemma. And not infrequently, they become irrationally angry with others, sometimes resorting to overtly aggressive and destructive actions. In short, shame serves to escalate the very destructive patterns of behavior we aim to curb.

Contrast this with feelings of guilt which involve a focus on a specific behavior—the sense that "I did a bad thing" rather than "I am a bad person." Feelings of guilt involve a sense of tension, remorse, and regret over the "bad thing done." Research has shown that this sense of tension and regret typically motivates reparative action (confessing, apologizing, or somehow repairing the damage done) without engendering all the defensive and retaliative responses that are the hallmark of shame. Most important, feelings of guilt are much more likely to foster constructive changes in future behavior because what is at issue is not a bad, defective self, but a bad, defective behavior. And, as anyone knows, it is easier to change a bad behavior (drunk driving, slumlording, thievery) than to change a bad, defective self.

How can we foster constructive feelings of guilt among America's offenders? Well, one way is to force offenders to focus on the negative consequences of their behavior, particularly on the painful negative consequences for others. Community service sentences can do much to promote constructive guilt when they are tailored to the nature of the crime. What is needed are imposed activities that underscore the tangible destruction caused by the offense and that provide a path to redemption by ameliorating similar human misery. Drunk drivers, for example, could be sentenced to help clear sites of road accidents and to assist with campaigns to reduce drunk driving. Slumlords could be sentenced to assist with nuts and bolts repairs in low-income housing units. In this way, offenders are forced to see, first-hand, the potential or actual destructiveness of their infractions and they become actively involved in constructive solutions.

Some critics have rejected community service as an alternative to incarceration, suggesting that such community-based sentences somehow cheapen an otherwise honorable volunteer activity while at the same time not adequately underscoring the criminal's disgrace. Scientific research, however, clearly indicates that public shaming and humiliation is not the path of choice. Such efforts are doomed to provoke all sorts of unintended negative consequences. In contrast, thoughtfully constructed guilt-oriented community service sentences are more likely to foster changes in offenders' future behaviors, while contributing to the larger societal good. My guess is that any honorable community service volunteer would welcome such constructive changes.

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