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An
Interesting Career in Psychology:
Aviation
Human Factors Psychologist
Holly
Landwehr, PhD, Raytheon
Aircraft Company
I
never imagined that, with a degree in psychology, I would know so much about
drill motors, aircraft jigs, and seat cushion foam-and that all would be so
relevant to my degree! In fact, when others learn that I am a psychologist in
industry, the typical notion is that I counsel employees. Others discover that
my job title is “engineer” and wonder what that has to do with psychology.
Actually, psychology and engineering are very complementary fields, and I use
both on a daily basis.
How did I end up here? I navigated through the typical process of determining
what type of profession I was well suited for and began in accounting. I was
doing well in accounting, but considering my desire to work with people and to
use my other strengths, the field of accounting soon left me dissatisfied. A
room full of numbers was not fulfilling to me-and tax season had yet to begin.
At this point, my options were nursing or psychology, and I opted for
psychology.
I completed my undergraduate degree in general psychology from Emporia State
University in 1991. There, I was fortunate to have strong advisors with great
research and networking skills. I went to work in the psychology lab, focusing
on projects ranging from the investigation of cheating at the college level to
taste aversion studies with weanling rats. Our lab group presented at
conferences all over the country, and I learned valuable problem solving,
presentation, and networking skills.
I earned my Master’s degree in general experimental psychology from Emporia
State in 1993 and discovered a new passion-teaching. As a graduate teaching
assistant, I had the responsibility for an entire classroom myself. After
graduation, I began to string teaching jobs together to make a living. One
semester I taught at three different colleges-one of which was Wichita State
University (WSU) in Kansas. After becoming a night instructor in research
methods, I soon discovered that WSU had a PhD program in human factors
psychology. I enrolled the next semester-realizing that, if I was going to teach
at the college level, I really needed a PhD, and the field of human factors
appealed to me.
Most of the individuals in my human factors program studied human-computer
interaction and usability areas. After completing an ergonomics course in the
industrial engineering program, I found a way that I could help people in a
different setting. I completed an internship in ergonomics from the engineering
department, then took classes in advanced ergonomics and work physiology. I also
completed an internship at Cessna Aircraft Company in Wichita, where I was the
project lead in a study investigating the accommodation and comfort of Cessna
crew and cabin seats. I was assigned to a department that was experiencing a
high injury and illness rate, then given the opportunity to use my investigation
skills to discover the root causes and potential fixes. This experience
culminated with a presentation of results and recommendations to Cessna
management.
My doctoral dissertation concerned the effects of personality on
maximum-acceptable frequency with a drilling task, attempting to unearth whether
certain types of individuals are more susceptible to the development of
cumulative trauma disorder. I effectively combined psychology with engineering,
and my dissertation committee comprised four psychologists and one professional
ergonomist (who was my engineering mentor and taught at WSU). He is the
individual who instilled in me an enthusiasm for ergonomics.
Before graduating with my PhD in May 1999, I secured an internship in
ergonomics with the safety department at Raytheon Aircraft Company (RAC) in
Wichita, Kansas, where I am currently employed. Raytheon Aircraft manufactures
private, corporate, and military aircraft. My duties as an industrial ergonomist
included conducting ergonomics training, coordinating 10 ergonomics teams,
completing incident investigations, conducting essential job function
evaluations, providing expert testimony, and participating in engineering design
reviews. Being the only ergonomist on a square-mile campus with approximately
10,000 employees, I quickly found my way around the aircraft business. It was a
wonderful way to get acculturated.
Last August, I moved to the engineering department, where I am a human
factors engineer with the Industrial Design and Visualization and Core Interiors
Group at RAC. I have participated in projects that include improving the comfort
of aircraft seating, accommodating children and older adults, anticipating the
demographics of our potential customers, evaluating seat foam for use in
aircraft seats, and investigating the user interface of anything with which the
potential customer will interact. I continue to research ideas, develop reports,
and present results of findings.
As you can see, I continually utilize my problem solving, presentation, and
networking skills that, when developed early in an academic career, can provide
a marketable skill set with which to pursue diverse opportunities in the field
of psychology. Researching ideas and working on a team that can help RAC become
more competitive in the aircraft industry has developed into an exciting and
fulfilling career for me. •
(Originally published in the
May/June 2001
issue of Psychological
Science Agenda, the newsletter of the APA Science Directorate.)
More Interesting
Careers in Psychology....
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