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An
Interesting Career in Psychology:
Organizational
Development Consultant
Philip
M. Smith, PhD, The Edgecumbe
Consulting Group
As an undergraduate, if anyone had told me that, by the time I was 44, I would be the
director of a consultancy working with household brand name clients on three continents, I
would have flashed them a peace sign and asked them what they were on.
As a psychology student at McGill University in the liberated mid-1970s, I was
encouraged to explore all the options. I had the right background: 18 years earlier my
father had earned a PhD in psychology from McGill before spending 2 years in industry, a
year in private practice, and a year on the faculty of McGill. In 1960, he established the
psychology department at Bishop’s University, where he spent the remainder of his
career and where I got my start. I worked summers in psychology labs from the age of 15,
loved the subject, and already had a couple of papers in press when I graduated in 1975. I
felt destined for an academic career, and it seemed as if things had come full circle.
The extreme political climate of Quebec in the 1970s fueled my passion for social
psychology, so I went to earn a PhD at Bristol University in England where Henri
Tajfel, DPhil, had assembled a brilliant group of young scholars to study intergroup relations.
Howard Giles, PhD, DSc, supervised my dissertation and provided the opportunity for me to
see the world in the name of science. I met my future wife, Sharon Lloyd, in his office.
She was doing research for a PhD in developmental. We married in 1979 and have worked
together ever since.
I then embarked on a short academic career--a couple of years in the United Kingdom and
5 years at the University of British Columbia. The Vancouver years were intense--wonderful
friends, a great department, and a terrific city combined with huge pressures, little
research money, and a pathetic salary. In the year before I left, I did some consultancy
work as a mediator and trainer, mainly to supplement my income. Sharon landed a clinical
position at the Children’s Hospital and also taught. We loved the practical impact of
our work and the immediacy of the feedback. In 1986, I took a sabbatical, and we returned
to the United Kingdom to think and write.
A few weeks later, David Pendleton, PhD, a friend and Oxford alum who was a partner in
a firm of business psychologists, invited me to meet the other partners and to observe
some of their training courses. I could hardly believe it: Good psychologists making an
impact on real people’s working lives, having fun, and making a decent living? I
accepted a position as a consultant. Sharon joined a year later.
It was the height of Margaret Thatcher’s "enterprise culture" era, and
we helped managers in British Airways, British Telecom, British Rail, and other
state-owned enterprises to cope with the huge changes inherent in privatization and
competition. Recruitment, assessment, management development, survey research, career
counseling, and organizational change were the staples of our diet. The thrill of devising
and implementing useful solutions to real problems, the direct feedback, the
accountability, the variety, and the constant challenge were more than adequate
compensation for the insane hours and the months away from home. By this time, we had
developed some clients in Hong Kong, a fascinating place that has since shaped all of our
lives.
Between 1989 and 1994, Sharon and I ran our own freelance consultancy, started a
family, and established a professionally accredited MSc program in organizational
psychology at the University of Bristol. We had 5 chaotic but rewarding years balancing
the demands of these commitments, at the end of which, I tried to expand our business by
merging with another. I spent 1994 commuting to London as the managing partner of an
established training consultancy. The compatibility of aims and objectives I had hoped for
was not there, and I ended the merger after 12 months.
While at a conference in Montreal in late 1994, I bumped into David Pendleton again. He
and Jennifer King, PhD, also an Oxford alum, had gone to Hong Kong in 1992 as foreign
emissaries of their U. K. firm, later establishing their own business there. They planned
to return to the United Kingdom in 1995, and the four of us joined forces.
We currently own and manage three companies with bases in the United Kingdom and Hong
Kong. The Edgecumbe Consulting Group provides strategic organizational development
consultancy across our entire client spectrum. It owns two recently formed subsidiaries:
Edgecumbe Health, which provides a focus for our training/development and assessment work
with National Health Service clients, and Edgecumbe Training. We have plans for assessment
research subsidiaries in the coming year. Our roles will evolve from manager/consultants
to chairs of the boards of our subsidiaries. At least, that is the plan.
I have had immense variety and challenge in my career as a psychologist, both directly
and vicariously. Although I do not feel I have yet achieved the limits of my potential, I
could have done worse, and I can recommend to everyone the mixture of science and
application that has characterized my career path. •
(Originally published in the
September/October 1997 issue of Psychological
Science Agenda, the newsletter of the APA Science Directorate.)
More Interesting
Careers in Psychology....
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