Figure 2. Licensed Psychologists’ Reasons for Using Audio-Only Telehealth, 2023

Percent of audio-only telehealth-providing psychologists

• Patient preference: 67%
• Backup option for video telehealth: 48%
• Patient connectivity issues: 44%
• Patient lacks video equipment: 27%
• Another reason: 10%
• Provider preference: 4%
• Provider lacks video equipment: 1%