Leadership and Communication

In one of his published articles, communication expert John A. Kline said, “If you can't communicate, don't try to lead.” But what is effective communication? Effective communication is more than just speaking or writing effectively; effective communication is simply the effective sharing of meaning. And no communication skill is more important than listening. Knowing the basic barriers and shortfalls of communication and doing something about them is a big step in improving our ability to communicate effectively. Kline shares basic insights and real life stories about his lifelong quest to become a better communicator.

This product is not included in the APA Unlimited CE program.

• Apply skills that improve my communication skills.