Quality Improvement Science: Applying Basic Principles to Your Health Care Setting

This introductory workshop teaches quality improvement (QI) methods, including terminology and steps in collecting and analyzing data for implementation of a QI project in health service settings. QI combines psychological science, appreciation of systems, theory of knowledge acquisition, and understanding of observations and variation. In today’s health care climate, QI activities improve efficiency, exhance clinical care, and optimize cost effectiveness in service delivery. This workshop provides specific tools to implement a QI project for your unique setting.

Original webcast date: October 8, 2020

This program is approved by the National Association of Social Workers for 2.5 continuing education contact hours.

• Explain the difference between data and measurement types used in QI projects versus classical research.
• Create a specific aim and a key driver diagram (“road map”) using correct terminology.
• Identify relevant data collection methods, evaluation strategies, and data visualization summaries.

Catherine Butz, PhD and Eric Butter, PhD