Crying is a common occurrence during psychotherapy sessions. However, only over the past 10 years have researchers begun to systematically investigate crying in psychotherapy using clinical samples. Such evidence can help to inform clinical practice on how best to approach instances of crying in the therapeutic setting as well as to address specific client needs. A study by Katz et al., published in Professional Psychology: Research and Practice, uses the largest U.S. sample to date to investigate clients’ specific crying experiences in therapy and their relation to outcome, the therapeutic relationship, and client attachment styles.
Results of the study demonstrate that the association of client crying events in therapy with outcome and the therapeutic relationship is not necessarily about quantity (i.e., the number of crying episodes) but rather about the quality of that experience (i.e., the way these crying episodes are both emotionally and cognitively experienced or processed with the therapist). These findings remain significant even when controlling for the therapeutic alliance or attachment security.
The data also reinforce the accumulating evidence for the importance of responding to crying events with compassion and support, as well as using an episode of crying as a valuable source of information about the therapeutic relationship. That is, how the crying experience is perceived or internalized by the client is strongly linked with their experience of the strength or weakness of the therapeutic relationship. Crying events thus have the potential to deepen the therapeutic relationship, reflect the existing bond in treatment, or both. In addition, although clients reporting less secure attachment reported greater discomfort during crying events, they also expressed greater confidence that their therapist understood them better after they cried.
The clinical implications of the study are clear: Therapists, when faced with a crying client, should slow down, explore the crying experience more fully, and avoid quickly moving past the tears. Therapists should help clients express and explore the feelings behind and the reason for these tears, as well as the potential new information that conversations about the crying event can reveal. After the crying is explored, therapists should process what it was like for the client to share these tears with them in the moment and their experience of doing so in the therapeutic space.
Additionally, the authors suggest revisiting crying episodes in the following session (e.g., “I wonder if you’ve had any further thoughts about your tears from last session?”). It is also important to recognize the unique role that crying in therapy may play for insecurely attached patients, given that the experience can be both challenging and uniquely rewarding.
In sum, clients’ crying events provide a window of opportunity for therapists to deepen the working alliance and promote improvement in therapy.

