The APA PsycNet® line of products operate on an annual subscription basis and are NOT returnable or refundable. Products within this category include:
APA PsycNet Gold
APA PsycNet Gold Plus
APA PsycNet Platinum
APA PsycNet Direct
APA PsycNet Direct purchases of article or chapter downloads/prints are NOT returnable or refundable.
APA PsycNet Direct
Purchases of 24-hour access are not refundable.
Products within these categories include:
Article/chapter download products
APA PsycArticles® Direct
APA PsycBooks® Direct
24-hour access products
APA PsycInfo® Direct
APA PsycExtra® Direct
APA PsycCritiques® Direct
APA PsycInfo/APA PsycExtra/APA PsycCritiques Combination
For questions regarding this policy, please contact:
APA Service Center 750 First Street, NE Washington, DC 20002-4242 Phone: 800-374-2721 or 202-336-5510 TDD/TTY: 202-336-6123 Fax: 202-336-5502 Emailopens in new window