People seek genetic testing for many reasons, including family history of a single-gene disorder or concern because of a variant in a relative, such as BRCA1 or BRCA2 (tumor suppressor genes that help repair damaged DNA). Inherited harmful mutations can significantly increase the risk of developing cancers, especially breast, ovarian, pancreatic, and prostate cancers. Clinicians who guide patients through testing must understand these pathways, which can shape patients’ expectations, risk interpretation, and approach to uncertainty (Bagnati, P. M., et al., Alzheimer’s & Dementia, Vol. 17, No. 2, 2025opens in new window; Patel, P. G., et al., Preventive Medicine Reports, Vol. 57, 2025opens in new window).
For people with a family history of disease, genetic testing can reduce uncertainty and inspire precautions such as increased surveillance, regular screening, or preventive care. For others, it can create new worries. For example, a positive result may spark difficult family conversations, fears of discrimination, or anxiety about what lies ahead, said Chloe M. Reuter, MS, a genetic counselor and clinical assistant professor at the Stanford School of Medicine.
A preliminary assessment of a patient’s emotional and social readiness to learn the results is critical before genetic testing, explains Jorge Llibre-Guerra, MD, MSc, an assistant professor of neurology at Washington University Medicine Department of Neurology in St. Louis. This assessment goes beyond mental health alone and should consider whether patients have a support network (i.e., family, friends, etc.) and access to health care resources to receive ongoing psychological support over the long term.
Unlike a diagnosis, genetic tests usually show risk, not certainty. Clinicians must learn to communicate these nuances because explaining genetic risk requires more than citing just percentages, said Valerie Reyna, PhD, professor of human development and director of the Human Neuroscience Institute at Cornell University. In conditions such as Huntington’s disease, where a positive genetic test means a person will almost certainly develop the illness, the message is relatively straightforward. But that clarity fades in cases including most cancers, where carrying a gene mutation increases risk without guaranteeing the disease will ever appear. “That’s a much more complicated conditional probability,” Reyna said. “You have to be careful. You have to indicate that there’s some level of variability in the results.”
In her research on fuzzy-trace theory—a cognitive psychology framework—Reyna argues that people do not make decisions by carefully weighing numbers alone, as earlier approaches to numeracy assumed was appropriate (Medical Decision Making, Vol. 42, No. 6, 2022opens in new window; Nelson, W., et al., Annals of Behavioral Medicine, Vol. 35, No. 3, 2008opens in new window). Instead of balancing how large an outcome is against how likely it is, people rely more on the simple, bottom-line meaning of the information. “Patients often have trouble understanding these probabilities and these outcome numbers,” Reyna said.
This is where medical professionals can help patients understand the gist—the essence or bottom-line meaning—of how the numbers may impact their lives by communicating in broad, often practical terms. For instance, is a risk tiny, huge, or somewhere in between? Are differences in treatment outcomes large or small? Is the treatment’s success a matter of life or death? The main goal is to communicate the potential consequences and the overall meaning of the result rather than minute details.
For example, if a patient with a family history of hemochromatosis—a genetic condition in which iron builds up in organs such as the liver, pancreas, and heart—is doubting whether to get tested, a physician can communicate that managing the condition is simple: donating blood. And while doing so may cause a small inconvenience for the patient, it’s still much better than the consequences of leaving the condition unidentified, such as developing a serious illness or even dying.
“At the end of the day, you have to think to yourself, what do all these numbers mean? How would you understand them if you were a patient?” Reyna said. This approach is especially useful when patients are distressed by their results, because strong emotional arousal can make it harder to process, understand, and remember numerical information, she explained.
Once the patient understands the implications of the genetic result, the provider should communicate that there are options, Reyna added. “When people feel fear but don’t feel a sense of control, that’s when they really despair. And you don’t want people to despair in a context like this when so much can be done.”
This becomes particularly necessary in cases where genetic testing is used to detect genes related to mental health. “People often look at their genes as a sort of a representation of who they essentially are on a fundamental or deep level,” said Matthew S. Lebowitz, PhD, an assistant professor of medical psychology (in psychiatry) at Columbia University.
In his research, Lebowitz has learned that sometimes people who learn about having a genetic predisposition to depression perceive themselves as having had more severe depressive symptoms in the past, altering how they understand themselves and their past selves (Journal of Consulting and Clinical Psychology, Vol. 85, No. 11, 2017). He stresses the importance of teaching people that genes don’t operate in a deterministic way. “Regardless of people’s genetic makeup, they have agency and are empowered to make choices and engage in behaviors that can have positive influences on their mental health,” he said.
And this kind of communication shouldn’t stop with the patient. In many cases, counselors and physicians also play a role in helping patients talk with their families—guiding those conversations and clarifying what a diagnosis means and does not mean. “Illness doesn’t happen in a social vacuum. It totally affects immediate family; it affects friendships,” said Tracey A. Revenson, PhD, a professor of psychology at Hunter College and the Graduate Center of the City University of New York.
Llibre-Guerra, for example, has seen cases where people who have tested negative for the genes that are affecting other family members feel guilt, not relief, upon learning they will avoid the implications for the rest of their family.
After a provider delivers the results, they can refer patients to a licensed psychologist to work on a long-term follow-up and normalize that uncertainty—first by making space for emotion, then by helping patients process the information and regain a sense of control. People may not be able to control whether the disease develops, but they can control their habits, screenings, attention to symptoms, and adherence to treatment, Revenson explained.
Need for this guidance is driving demand for more tools and research grounded in treatment and intervention to improve risk communication and help people cope with the results. “Health psychologists and behavioral medicine specialists have this edge,” Revenson said, “to be able to look at the evidence-based research, to develop interventions or disseminate them.”