While it is difficult to immediately shift away from deeply ingrained societal beliefs that lead to medical gaslighting, psychologists are at the forefront of efforts to prevent these harmful interactions and support patients who have been invalidated. Hayburn teaches medical students at the Cleveland Clinic Lerner College of Medicine that medical gaslighting is a form of trauma and that they will need to rebuild trust with affected patients. One way they can do this is by being clear about the plan of care and following through with the plan. Providers can also be attentive to signs that a patient may have previously experienced medical invalidation, which helps prevent misinterpretation of their concerns or behaviors. These signs could include questioning provider recommendations, delaying or resisting care, or appearing distressed, guarded, or withdrawn (The American Journal of Medicine, Vol. 139, No. 2, 2026).
Hayburn acknowledges, however, that providers often work in systems that breed burnout and give them little time with each patient, making it difficult to help people with complicated health conditions—or even to know which patients have suffered this kind of medical trauma. She also encourages medical students to refrain from claiming greater certainty than is warranted and to acknowledge that there are limits to their medical understanding. “Providers might be tempted to reassure patients that nothing is wrong, but patients know if they are sick,” said Bontempo. “Reassurance may provide short-term psychological relief, but it can perpetuate anxiety.” It is also important for doctors to refer the patient to a specialist or consult with other physicians on symptoms if they do not have a medical explanation.
When providers offer platitudes, they need to remember that those can have serious health consequences. If physicians do in fact suspect that patients have a mental health condition, they need to both refer them to a mental health professional for evaluation and continue to investigate the patient’s symptoms from a medical standpoint, explained Bontempo. Even if a mental health condition is present, it does not automatically rule out the possibility that medical conditions are contributing to a patient’s symptoms as well.
Psychologist James Jackson, PsyD, director of behavioral health at the ICU Recovery Center at Vanderbilt University Medical Center, became aware of medical gaslighting when he started getting referrals for patients with long COVID. He noticed a recurring theme in support groups: Patients knew something was wrong in their bodies, but physicians frequently told them it was anxiety or that they needed more rest. “People were being mildly or aggressively dismissed by sometimes well-meaning providers,” said Jackson, author of Reclaiming Your Life from Medical Trauma, Recognize the Symptoms, Find Treatment That Works, and Heal Your Brain and Body (Little, Brown Spark, 2026). “This dynamic helped me begin to understand that medical gaslighting was a profound problem.”
To better support these patients, he enlisted a social worker to help them access resources such as a disability attorney. He also referred patients to providers who were more open to the idea that certain illnesses are not easily diagnosed and may require a lengthy process to find the best treatment approaches.
In addition, Jackson encouraged doctors to discuss their uncertainty with patients. “Patients want to be listened to and respected, and they are aware that their conditions are complicated,” said Jackson. “We need more providers who are willing to admit that they don’t know what is going on, but they are willing to help patients walk through the journey.”
Psychologists are also developing interventions to help patients struggling with stigma and other challenges related to their complex illnesses. Pearl recently led a study of a counseling group formed to reduce internalized health-related stigma among adults with chronic physical health conditions (JMIR Formative Research, Vol. 9, 2025opens in new window). The participants learned about health-related stigma and how to use therapy techniques to change their thoughts, advocate for themselves, and promote healthy behavior. She is conducting a large, randomized controlled trial of the intervention.
Similarly, in medical trauma support groups at the Vanderbilt Critical Illness, Brain Dysfunction, and Survivorship Center, patients learn how to advocate for themselves during appointments with doctors. Jackson encourages patients to bring a partner, friend, or ally to appointments to help validate their symptoms with providers—and discern if medical gaslighting is occurring.
Psychologists like Jackson who see the consequences of medical invalidation share a sense of urgency to train providers and patients to collaborate in managing illnesses that are chronic, medically complex, and heavily stigmatized. “People who have a negative interaction with one provider often stop trusting other providers who did not gaslight them, and this can morph into a pervasive lack of trust,” said Jackson. “Providers can stop this cycle by partnering with patients to seek healing when conditions do not fit inside the traditional categories for diagnosis and treatment.”