REDONDO BEACH, California — An organization that promotes community health to residents of Hermosa, Redondo and Manhattan Beach can only do its best work when its employees have a clear path to follow in their own well-being. That’s why Beach Cities Health District (BCHD) encourages managers and employees to strive to sustain a supportive environment where they can engage in health-promoting activities both individually and collectively.
BCHD values a consensus decision-making process that includes employees from all levels. Leadership keeps employees aligned and involved with the mission to provide preventive health programs and services that address ever-changing health needs. Employees participate in the strategic planning process twice a year during half-day sessions where everyone has an equal voice, from the board level to leadership, employees and even community members.
BCHD also values continuous growth and development for employees and provides skills-building trainings on topics such as project management and having difficult conversations, and workshops on professional development, purpose, stress-free productivity, stress management and networking skills. The company offers a six-month mentor program with senior leadership serving as mentors, which fosters career development in a personal and individualized way.
BCHD’s CEO genuinely promotes and supports well-being by creating and modeling a healthy work environment. BCHD is a family and pet-friendly work environment and offers rich time-off benefits and flexible work schedules. A food and walking social group is supported each month where all employees are invited to have lunch together offsite and encouraged to take a break together with a 15-minute walk.
Beach Cities Health District: Redondo Beach, California
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Additional workplace practices
Employee Involvement
- Board meetings are open to all staff, allowing transparency of any decisions that may affect programs or services.
- Employee participation and feedback was used in designing community’s Healthy Living Campus.
Employee Growth and Development
- Staff encouraged to represent BCHD on community committees, such as county health task force.
- Mentoring and coaching included as competencies in managers’ job descriptions
Work-life Balance
Down-shift room and wellness gazebo offer space for breaks and alternative meeting locations.
Outcomes
- BCHD’s voluntary professional level turnover rate decreased from 14 percent in 2016 to 12 percent in 2017.
- No worker’s compensation claims were filed in 2017.
- For every $1 in property taxes, BCHD provides $3.59 of service and investments back into the community.