My research passion for the last 15 years has been studying the best ways to lead under uncertain conditions. But the massive disruptions we find ourselves in—the coronavirus pandemic, the Black Lives Matter movement highlighting centuries of racial and social injustices, and a volatile, inequitable economy—have given new meaning to the term “uncertain.” In my own case I’ve learned to be virtual president of a virtual organization and have undergone three surgeries in a highly compromised health-care system. Like every other psychologist, I’m learning to operate in a radically changed context even as others depend on us to find the way forward.
How can psychologists—learning leaders—lead with integrity during these unsettled times? A new book by organizational psychology researchers Richard Plenty and Terri Morrissey, “Uncertainty Rules?,” provides insights that I have also found in my own research:
- Take personal responsibility. Good leaders don’t blame others when things go wrong—they figure out creative solutions. Many colleagues have said to me, “I’m sorry you had to be APA president this year.” I’m not. I see this time as an unexpected opportunity to further define myself as a leader and APA as a high-impact organization that shares our field’s best offerings for the common good.
- Focus on what can be done. While I rarely left home this year, I was surprised and pleased to find that I worked more closely with international colleagues than ever before. If we think creatively, canceled trips, events and other opportunities can translate into new ways of collaborating.
- Maintain a sense of purpose. Every day I reflect on how psychology can best help people and society during a time of massive uncertainty. That keeps me focused on positive solutions instead of negative thinking.
- Invest in relationships with people you trust. As APA president, I’ve seen a deep well of talent in APA members and staff. Our shared commitment to a greater good has deepened my sense of trust. It’s more important than ever to nurture collaborative and diverse relationships so we maintain our ideals and find new ways forward.
