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Helping Skills

Facilitating Exploration, Insight, and Action, Fifth Edition
ISBN: 978-1-4338-3137-9
August 2019
485 pages
Item # 4311039
Paperback
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Overview

In this fifth edition of her best-selling textbook, Clara Hill presents an updated model of essential helping skills for undergraduate and first-year graduate students.

Hill's model consists of three stages — exploration, insight, and action — in which helpers guide clients in exploring their thoughts and feelings, discovering the origins and consequences of maladaptive thoughts and behaviors, and acting on those discoveries to create positive long-term change.

This book synthesizes the author's extensive clinical and classroom experience into an easy-to-read guide to the helping process. Aspiring helping professionals will learn the theoretical principles behind the three-stage model and fundamental clinical skills for working with diverse clients.

Hill also challenges students to think critically about the helping process, their own biases, and what approach best aligns with their therapeutic skills and goals.

New to this edition are

  • detailed guidelines for developing and revising case conceptualizations
  • expanded coverage of cultural awareness
  • updated case examples that reflect greater diversity among clients and helpers
  • additional strategies for addressing therapeutic challenges
Table of contents

Preface

Acknowledgments

I. Overview

  1. Introduction to Helping
  2. A Model of the Helping Process
  3. Self-Awareness
  4. Cultural Awareness

II. Exploration Stage

  1. Overview of the Exploration Stage
  2. Skills for Providing Support
  3. Skills for Exploring Nonaffective Content, Thoughts, Narratives, and Stories
  4. Skills for Exploring Feelings
  5. Integrating the Skills of the Exploration Stage

III. Insight Stage

  1. Overview of the Insight Stage
  2. Skills for Fostering Awareness
  3. Interpretive Skills
  4. Skills for Processing the Therapeutic Relationship
  5. Integrating the Skills of the Insight Stage

IV. Action Stage

  1. Overview of the Action Stage
  2. Steps for Working With Four Action Tasks
  3. Integrating the Skills of the Action Stage

V. Integration

  1. Putting It All Together: Working With Clients in the Three-Stage Model

Glossary

References

Index

About the Author

Feedback Form

Contributor bios

Clara E. Hill, PhD, is professor in the Department of Psychology, University of Maryland.

Her awards include the Leona Tyler Award, the Distinguished Psychologist Award, the Distinguished Research Career Award, and the Outstanding Lifetime Achievement Award.

Her major research interests are helping skills, the psychotherapy process, training and supervising therapists, dream work, meaning in life, and qualitative research.

Dr. Hill has published more than 220 journal articles, more than 75 book chapters, and 14 books, including Dream Work in Therapy (2004), Consensual Qualitative Research (2012), and Meaning in Life (2018).

She lives in Silver Spring, MD.

Reviews and awards

Grounded in an illuminating conceptual model and built to develop trainees’ awareness, skills, agency, and self-efficacy, there is simply no better book. Having reached its fifth edition, this evidence-based classic has not only passed the test of time, it will keep guiding future generations of therapists.
—Louis Castonguay, PhD
Department of Psychology, Pennsylvania State University, University Park

Hands down the best package for teaching (and learning) interviewing, helping, and case management skills! The exercises, videos, and the resource guide brilliantly integrate what students must know. A master teaches neophyte helpers self-awareness, cultural sensitivity, and indispensable skills in a practical and sequential manner.
—John C. Norcross, PhD, ABPP
Distinguished Professor of Psychology, University of Scranton, Scranton, PA

Students will not find a more sensitive, thoughtful, and useful guide to learning the intricacies of this extraordinary profession.
—Barry A. Farber, PhD
Professor, Clinical Psychology Program, Department of Counseling and Clinical Psychology, Teachers College, Columbia University, New York, NY

Hill’s helping skills training is the singular choice for students and early practitioners who wish to identify therapeutic interventions and learn how to apply these tools in different situations. While “technical,” Hill’s helping skills theory is compatible with any popular treatment approach and is flexible enough to allow readers the freedom to experiment and find their own way to become expert psychotherapists.
—Timothy Anderson, PhD
Professor, Department of Psychology, Ohio University, Athens

Resources

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Student Resources

Students can access downloadable chapter summaries, practice exercises and multiple-choice quizzes, labs, and web forms and checklists that are referred to in the book.

Chapter Summaries

This file contains a brief summary of each chapter, highlighting key topics covered throughout the Helping Skills: Facilitating Exploration, Insight, and Action, Fifth Edition.

Practice Exercises

Below are links to practice exercises for various chapters of Helping Skills: Facilitating Exploration, Insight, and Action, Fifth Edition. They complement the three-stage model's basic helping skills described in the textbook. These downloadable practice exercises are provided for your convenience, so that you can jot down answers to some of the exercises' responsive questions, or just make notes on a printout of the exercise.

After the practice exercises, possible helper responses are provided. Please note that these are not the "right" responses, but rather are presented to provide some idea of what helpers might say.

Practice Quizzes

Below are multiple-choice quizzes for each chapter to help students test their knowledge about key concepts and prepare for quizzes and tests assigned by their instructors. Each quiz is accompanied by an answer key in which the correct answer to each question is presented in boldface.

Labs

Below are recommended exercises and discussion questions for instructors and students to use when practicing helping skills in the lab sections of their courses.

Web Forms and Emotion Words Checklist

There are a number of materials that we have developed over the years that can be helpful to instructors and students. Web forms are valuable resources for instructors and students and are mentioned in the text.

Researchers might be particularly interested in the measures created to code helper intentions (Web Form D), verbal response modes (Web Form E), client reactions (Web Form G), and client behaviors (Web Form H). In addition, measures to be completed post-session for evaluating the process and outcome of sessions are provided (Web Form I). A helpful measure of helper self-awareness is provided in Web Form J, and a useful measure of helper self-efficacy is provided in Web Form K.

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